Privacy Policy

Last updated: 1/09/2024

This Privacy Policy outlines our procedures for collecting, using, and disclosing your information when you use The Moon Channel Ltd services and details your privacy rights and protections under the law.

We use your personal data to provide and enhance our services. By using the services, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

• Account: A unique account created for you to access our services.
• Company: Refers to The Moon Channel Ltd ("we", "us", or "our").
• Device: Any device like a computer, mobile phone, or tablet that can access the service.
• Personal Data: Information that identifies you personally, including email addresses and usage data.
• Service Provider: Third-party individuals or companies who process data on our behalf.
• Usage Data: Automatically collected data generated from your use of our services, like IP addresses and browser types.

Collecting and Using Your Data

Personal Data

We may collect personal information like email addresses and usage data. When using our services, your device information, such as IP addresses, mobile ID, and browsing patterns, may be collected automatically.

Usage of Data

• Provide and maintain our services.
• Manage your account.
• Communicate with you via email, SMS, or push notifications.
• Offer you promotional content and services.
• Comply with legal obligations and manage business operations like mergers or acquisitions.

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, including complying with legal obligations or resolving disputes.

Data Transfers

Your personal data may be transferred and maintained outside your jurisdiction. By using our services, you consent to such transfers, which we ensure are secure and compliant with applicable laws.

Security of Data

We prioritize the security of your data but cannot guarantee absolute protection from all breaches. Commercially reasonable measures are employed to safeguard your personal data.

Children’s Privacy

Our services do not target individuals under 13 years of age. We do not knowingly collect data from children without parental consent. If a child’s data is inadvertently collected, we will promptly delete it upon discovery.

Links to Other Websites

Our services may include links to third-party sites not operated by us. We do not control or assume responsibility for the privacy practices of these external sites.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page, and you’ll be notified via email or a prominent in-service alert.

Contact Us

For questions about this policy, contact The Moon Channel Ltd at Unit 6, Cranleigh Gardens Industrial, UB1 2BZ, Southall, Middlesex, United Kingdom, or via email at a.alansari@moonchannel.co.uk.